Nordea Open Banking Support
Submit a request

We are here to help

Do you want to learn more, collaborate or ask a question?

Please fill in the registration form in English and we will contact you within a couple of working days.

Choose area

Your email address

Subject

Developer organisation name (title)

You can find it in the top right corner after logging in to the Production portal: https://openapi.portal.nordea.com

API key

To get the API Key, open the application screen in the Production portal, click [Subscriptions] tab and use the copy content icon.

Application name

Your application name is visible under [Apps] menu in the Production portal.

Please describe the issue

Please note that sensitive data like account numbers and customer names should not be included in the ticket description. Please provide the following information in description when applicable: "Request headers and body", "Response headers and body", "message_identification", "client ID", "Date and time when request was made or issue appeared ". If you need to identify specific payments, please use the transaction ID.

Paste the certificate for Premium API in text format below

The current recommendation for a certificate validity time is 2-3 years and to update the self-signed certificate for Premium APIs in good time before it expires.

Attachments

Add file or drop files here